products
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Thank you for taking the time to educate yourself on my studio policies. I take pride in my shop and reputation, always striving to provide the best service possible in a timely fashion. Questions are welcomed about my work and products, please use the website contact form. I regularly check for email and will answer promptly!
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| Payment |
| Luttrell Studio accepts credit card payment via Paypal. Payment is due at the time of order. |
| Shipping |
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All items will be shipped by Canada Post unless special arrangements have been agreed upon prior to purchase.
Shipping rates are set based on number of items, and default to boxed item rates. If your item is able to ship safely without the added bulk of a box, there will be an adjustment and partial refund.
All orders will be shipped to the address shown on the Paypal Payment Confirmation. |
| Refunds and Exchanges |
| Please contact me asap regarding returns, I will do everything possible to ensure you are a happy customer! Any returns must be in original condition, postage dated no later than 1 week after our email and will be credited once received. Custom orders are not returnable. |
| Wholesale Terms |
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Luttrell Studio is pleased to accept wholesale inquiries. Please use the website contact form for offers or inquiries.
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Most Important! |
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Please remember you are dealing with a person, not a chain store! If you would like to mix something up, switch a chain or a size not listed just ask! It can usually be done and in most cases shouldn't delay your order in any way. I am always happy to hear from you and to work with your requests! |
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Note: You do NOT need a Paypal account.
Our credit cards are processed securely through Paypal with no account sign up required. Simply use the link to the left of the Paypal login to pay without a Paypal account.
Jewellery, finely crafted in Muskoka